Terms of service

Welcome to Harbor House Supply. These Terms of Service (“Terms”) govern your use of our website and any related online services we provide (collectively, the “Services”). By accessing our website or placing an order, you agree to these Terms.

1. General Conditions

Harbor House Supply is a U.S.-based online retail store. We may refuse or cancel service for legitimate business reasons, including suspected fraud, misuse of our Services, or violations of these Terms.

You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of the website or Services without our express written permission.

2. Products and Availability

Products displayed on our website are offered for retail sale in new condition. We make reasonable efforts to keep product descriptions, pricing, and availability accurate; however, errors may occur. We reserve the right to correct inaccuracies and, when necessary, cancel or adjust orders affected by errors.

3. Pricing and Payment

  • All prices are listed in U.S. Dollars (USD).

  • We accept major credit/debit cards and any additional payment methods shown at checkout.

  • Payments are processed through third-party payment service providers.

  • Prices and product availability may change at any time without notice.

4. Shipping

We ship within the United States (all 50 states). Processing times and delivery estimates depend on product availability, destination, and carrier operations and are calculated in business days.

For full shipping details—including our 2:00 PM (ET) processing cut-off, processing timelines (same business day or next business day depending on when the order is placed), shipping days, costs, and delivery estimates—please review our Shipping Policy.

5. Returns and Refunds

We offer a 30-day return policy from the delivery date for eligible items, subject to the conditions described in our Return & Refund Policy. Returned items must be unused, in original condition, and include original packaging and accessories.

Refunds are issued to the original payment method after the returned item is received and inspected. For full details, please review our Return & Refund Policy.

6. Accuracy of Billing and Order Information

You agree to provide accurate and complete billing, contact, and shipping information when placing an order. We are not responsible for delays, failed deliveries, or additional costs resulting from incorrect or incomplete information provided at checkout.

7. Intellectual Property

All content on this website—including text, images, graphics, logos, and software—is owned by Harbor House Supply or its content providers and is protected by applicable U.S. intellectual property laws. Unauthorized use, copying, or distribution of website content is prohibited.

8. Limitation of Liability

To the maximum extent permitted by applicable law, Harbor House Supply will not be liable for indirect, incidental, special, or consequential damages arising from the use of our website, Services, or products.

To the extent liability is permitted, our total liability for any claim will not exceed the amount paid for the product that is the subject of the claim.

9. Third-Party Links

Our website may include links to third-party websites or services. We do not control and are not responsible for the content, policies, or practices of third-party sites. Accessing third-party links is at your own discretion and risk.

10. Changes to These Terms

We may update these Terms from time to time. The most current version will be posted on this page. Your continued use of the website after changes are posted means you accept the updated Terms.

11. Contact Information

If you have questions about these Terms of Service, contact us:
Business Mailing Address (Customer Support)
HARBOR HOUSE SUPPLY LLC
1079 N Tamiami Trl #352
Nokomis, FL 34275, United States
Email: support@harborhousesupply.com
Phone: +1 855-450-0173
Hours: Monday–Friday, 9 AM – 6 PM (ET)